Privacy Policy

Last Updated: January 1, 2026

This Privacy Policy describes how Qunexio LLC ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website qunexio.top or use our travel services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

Qunexio LLC is the data controller for the personal information we collect. Our registered office is located at Lippenslaan 171, 2042 Antwerp, Belgium. Registration Number: 2513371209, VAT Number: BE2520155019.

Data Collection

We collect information that you provide directly to us and information that is automatically collected when you use our website. The data we collect includes:

• Personal Information: Name, email address, phone number, and travel preferences when you contact us or request our services
• Communication Data: Messages, inquiries, and correspondence when you contact us through our website or email
• Technical Information: IP address, browser type, device information, and website usage patterns through cookies and analytics
• Travel Data: Destination preferences, travel dates, budget information, and other details you share for trip planning purposes

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We use your information to:

• Provide personalized travel recommendations and planning services
• Respond to your inquiries and communicate about our services
• Improve our website functionality and user experience
• Send relevant travel information and updates with your consent
• Comply with legal obligations and protect our legitimate business interests
• Analyze website usage patterns to enhance our services

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information and agree to receive communications
• Legitimate Interests: To operate our business, improve our services, and provide customer support
• Contractual Necessity: To fulfill our obligations when providing travel planning services
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website and providing services
• When required by law, legal process, or government authorities
• To protect our rights, property, or safety, or that of our users
• With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Generally, we keep contact information and communication records for up to 7 years for business and legal purposes. You may request deletion of your data at any time, subject to legal retention requirements.

Your Rights

Under applicable data protection laws, including GDPR, you have the following rights regarding your personal information:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for data processing at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.

International Data Transfers

As we operate from Belgium within the European Union, your data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit/Autorité de protection des données) or your local data protection authority in the EU.